companies had yet to make the shift.įor Zoom, “the real question will be how much of this activity will convert to paid users over the short and long term,” JPMorgan’s Auty wrote in a note to clients.
Zoom daily active users free#
Zoom Chief Executive Eric Yuan pointed to “a large increase in the number of free users, meeting minutes and new video use cases” during Zoom’s earnings call in early March, when many countries in Asia and Europe were in the midst of transitioning to remote work but most U.S. The DAU and MAU counts were up by about 340% and 160%, respectively, when compared with data from the end of December, indicating that the rush of new users could be largely due to the ballooning work-from-home trend brought about by COVID-19, rather than traditional business growth.Ī Zoom spokesperson said that the company doesn’t confirm third-party numbers and doesn’t provide updates on usage or sign-ups outside of its earnings commentary.ĭon’t miss: Peloton is ‘clearly benefiting from global quarantines,’ new data show The company’s daily active user count was up 378% from a year earlier as of March 22, while monthly active users were up 186%, according to data from Apptopia. The Zoom app is currently the top free offering in Apple Inc.’sĪpp Store, and JPMorgan analyst Sterling Auty says third-party data indicate that daily usage was up more than 300% from before the pandemic forced workers into their homes. Read: ‘This is online education’s moment’ as colleges close during coronavirus pandemic Shares have surged roughly 50% in the past month on the expectation that businesses and schools are increasingly experimenting with the company’s videoconferencing tools and might even stick around as paying customers after the public-health crisis subsides. Is thought to be a key beneficiary of the novel coronavirus outbreak, which has forced more employers to experiment with remote-work tools.
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